FAQ's

Yes the Bathmate Hydropump really does work. Weve spent countless hours designing and developing our products in our lab to ensure they do what they say on the box.

Yes, Bathmate is completely safe to use. All parts that come in contact with your skin have been thoroughly tested and approved.

Results do vary based on the individual: current penis size, your blood circulation, the amount you use Bathmate, and whether you supplement your routine with jelqing all play key roles in determining how successful you are with Bathmate.

We suggest using Bathmate for 15-20 minutes a day or every 2 days. We recommend using it on a regular basis to maintain penile health and ensure lasting results.

Bathmate is a hydropump and as the name suggests relies on the power of water to create the greatest amount of suction. The device works best when used in the shower or the bath but can also be used in air.

Ordering a Bathmate online is easy. Just follow the steps to configure the pump that is right for you. First select which size Bathmate you need, then choose a colour, it's that easy.

Yes absolutely. All online transactions are secured by an authorised SSL Certificate with up to 256-bit encryption, ensuring that sensitive data is safe from prying eyes. An SSL certificate is a digital certificate that authenticates the identity of a Web site and encrypts information that is sent to the server using Secure Sockets Layer (SSL) technology. SSL certificates built around stringent, industry-leading authentication measures.

Yes we currently accept: US Dollars ($), UK Pounds (£), Euros (€)

All Bathmate products come complete with a 12 month warranty. To ensure you take advantage of this you must register your purchase through via the Product Registration link.

Our warehouses process and ship orders the same day. Because we have strategically placed warehouses around the globe, this means that most items are received by our customers within a few days. If it has been more than a week and you have still not received your item(s) then simply contact us.

All Shipments are sent in discreet packaging without images or text that could suggest the contents. The shipping documents and invoice are discreet as well.

For the majority of our customers, shipping is free. Those that qualify should choose 'General Domestic' as the shipping method at checkout. Customers that live considerable distance from our distribution centres may not qualify for free shipping and will be charged a delivery fee at checkout. The amount charged will depend on you location and available carriers in your area.

Yes, of course you can. We ship to any location you like and have happy customers all over the globe. Delivery charges will be based on how far you are away from our nearest distribution centre. We also offer various payment currencies to choose from.

We are so confident that our product will make your penis bigger that we offer a full 60 day guarantee. Try it, use it, see the results for yourself and if you are not happy for any reason send it back to us within 60 days for a full refund, no questions asked. Please note: This offer is only valid on pumps purchased through this website (www.bathmatedirect.com)